Privacy Policy

Last updated: August 2026

This Privacy Policy describes how Nokomis Chiropractic and Wellness ("the Company," "We," "Us," or "Our") collects, uses, and discloses information when you visit our website or interact with our services, including our SMS/text message communications program. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with initial capitalized letters have meanings defined below and apply regardless of singular or plural usage.

Definitions

• Account: A unique account created for You to access our Service or parts of our Service.
• Company: Refers to Nokomis Chiropractic and Wellness, 5313 Lyndale Ave S, Minneapolis, MN 55419.
• Cookies: Small files placed on Your device containing browsing history details.
• Device: Any device that can access the Service, such as a computer, mobile phone, or tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Website and all associated communications, including SMS/text message programs.
• Service Provider: Any natural or legal person who processes data on behalf of the Company, including SMS platform providers.
• SMS Program: Our text message communication service through which we send appointment reminders, health tips, practice updates, and promotional offers to opted-in subscribers.
• Usage Data: Data collected automatically, generated by the use of the Service or from the Service infrastructure.
• You: The individual accessing or using the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data. While using Our Service, We may ask You to provide personally identifiable information including, but not limited to: email address; first and last name; phone number (including mobile number for SMS opt-in); address, city, province/state, and postal/ZIP code; health-related information provided during intake or scheduling; and Usage Data.

Usage Data. Usage Data is collected automatically and may include Your device's IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and unique device identifiers. When accessing via mobile device, We may also collect device type, operating system, mobile browser type, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service. These include Browser Cookies (small files placed on Your Device, which You may instruct Your browser to refuse) and Web Beacons (small electronic files that permit the Company to count users who have visited pages or opened emails). We use Session and Persistent Cookies for: necessary/essential purposes (to provide services available through the Website), notice-acceptance purposes (to identify if users have accepted cookies), and functionality purposes (to remember choices You make).

3. SMS / Text Message Program

IMPORTANT — PLEASE READ THIS SECTION CAREFULLY.

Opt-In and Consent

By providing your mobile phone number and expressly consenting to receive SMS messages from Nokomis Chiropractic and Wellness — through our website forms, in-office intake forms, or by texting a keyword to our number — you agree to receive text messages from us. Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services. Methods of opt-in include:

• Checking an opt-in checkbox on our website contact or appointment request form
• Completing an in-office intake form that includes an SMS consent acknowledgment
• Verbally providing consent during scheduling with a staff member (confirmed via SMS)
• Texting a keyword to our designated number

Types of Messages We Send

• Appointment reminders and confirmations
• Post-visit follow-up messages
• Health tips and wellness information related to chiropractic care
• Practice updates, closures, and schedule changes
• Promotional offers and special events related to our services

Message Frequency

Message frequency varies based on your appointments and preferences. On average, you may receive up to 4–8 messages per month. Message frequency may be higher if you have multiple appointments scheduled.

Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details on your plan's messaging rates.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us, by contacting us at (612) 822-0149, or by emailing our office to request removal from the SMS list. After texting STOP, you will receive a one-time confirmation message, and no further messages will be sent unless you re-opt in.

Help and Support

For help with our SMS program, reply HELP to any of our text messages, or contact us at (612) 822-0149.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier and is not guaranteed by Nokomis Chiropractic and Wellness.

SMS Data — No Sharing for Marketing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service or appointment management platforms, is permitted. All other uses of mobile number data require your express consent. We do not sell, rent, or trade your mobile phone number or SMS opt-in consent data to any third party for their marketing or promotional use. Your mobile number is used solely to deliver messages within our SMS program as described in this policy.

4. Use of Your Personal Data

The Company may use Personal Data to: provide and maintain our Service (including monitoring usage); manage Your Account and registration as a user or patient; contact You by email, telephone, SMS, or other electronic communication regarding appointments, updates, and services; send appointment reminders and health communications via SMS if you have opted in; provide news, special offers, and information about our services; manage Your requests and respond to inquiries; complete business transfers (e.g., a merger, sale, or acquisition of business assets); and perform data analysis and service improvement.

5. Sharing Your Personal Data

We may share Your personal information in the following limited situations: with Service Providers who assist us in operating our website, managing appointments, and delivering SMS communications (contractually obligated to protect your information and not use it for their own marketing); for business transfers; with Our affiliates who are required to honor this Privacy Policy; for legal compliance when required by law or valid government request; and with Your consent. We do not sell or share your personal data — including your mobile phone number or SMS opt-in status — with any third party for marketing or promotional purposes.

6. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period. You may request deletion of your personal data at any time by contacting us (see Section 10). Upon receiving a valid request, we will remove your data from our active systems, subject to any legal retention requirements.

7. Transfer of Your Personal Data

Your information may be processed at the Company's operating offices or in other locations where our service providers operate, and may be transferred to computers located outside of Your province, state, or country where data protection laws may differ. We take all steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy.

8. Security of Your Personal Data

The security of Your Personal Data is important to Us. We implement commercially acceptable means to protect Your Personal Data, including encryption, access controls, and secure server infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure, and We cannot guarantee absolute security.

9. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us immediately so We can remove that information from our systems.

10. Your Access to and Control Over Information

You may exercise the following rights at any time by contacting us: view what personal data we have about you; correct or update inaccurate data; request deletion of your data; opt out of SMS communications (reply STOP to any message); opt out of email marketing; and express concerns about our use of your data. To exercise any of these rights, contact us at (612) 822-0149 or nokomischiro@gmail.com.

11. Third-Party Service Providers

We use the following categories of third-party service providers who may have access to Your Personal Data: website analytics (e.g., Google Analytics / Google Places) to monitor website usage and performance; SMS/text messaging platforms that receive your mobile number solely to deliver messages on our behalf and are prohibited from using your data for their own marketing; and appointment scheduling or CRM software that stores patient contact information for appointment management. All third-party providers are vetted and contractually required to protect your data in accordance with applicable law.

12. Links to Other Websites

Our Service may contain links to third-party websites not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of changes by posting the updated Policy on this page and updating the "Last updated" date above. For material changes, we will provide notice via email or a prominent notice on our website prior to the change becoming effective. We encourage You to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, your personal data, or our SMS program, please contact us:

• By phone: (612) 822-0149
• By email: nokomischiro@gmail.com
• By mail: 5313 Lyndale Ave S, Minneapolis, MN 55419

Notice of Privacy Practices (HIPAA)

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice is provided as required by law. Your rights under it do not depend on your agreement to any other part of this Privacy Policy.

Nokomis Chiropractic and Wellness is required by law to maintain the privacy and security of your protected health information ("PHI"), to give you this Notice of our legal duties and privacy practices with respect to that information, to follow the terms of the Notice currently in effect, and to notify you promptly if a breach occurs that may have compromised the privacy or security of your information.

How we may use and disclose your health information

We may use or disclose your health information without your written authorization for the following purposes:

• Treatment — to provide, coordinate, and manage your chiropractic care, and to share relevant information with other health care providers involved in your care (for example, a referring or co-treating physician).
• Payment — to bill and collect payment for the care we provide, including submitting claims to your health plan or another responsible payer and verifying your coverage.
• Health care operations — to run our practice, including quality assessment, staff training, scheduling, and similar administrative activities.
• Appointment reminders and care options — to contact you about upcoming appointments, or to tell you about treatment options or health-related services that may benefit you.
• Family and friends involved in your care — if you agree, or if you are unavailable and we determine it is in your best interest, we may share limited information with a family member or friend involved in your care or in payment for your care.
• When required or permitted by law — including public health and safety reporting (disease reporting, product recalls, reporting suspected abuse, neglect, or domestic violence), health oversight activities, workers' compensation claims, responses to court orders or lawful subpoenas, certain law-enforcement requests, and to prevent a serious threat to anyone's health or safety.
• Research — for health research, under conditions that protect the privacy of your information.
• Organ and tissue donation — to respond to organ and tissue donation requests.
• Coroners, medical examiners, and funeral directors — to share information about a deceased person as permitted by law.
• Specialized government functions — such as military and veterans' affairs, national security, and presidential protective services.
• Correctional institutions — if you are in custody, to a correctional institution or law-enforcement official as permitted by law.

Uses and disclosures that require your written authorization

We will not use or disclose your health information for marketing purposes, and we will never sell your health information, without your prior written authorization. Most uses and disclosures of psychotherapy notes (which our practice does not typically create) also require your written authorization. Uses and disclosures not described in this Notice will be made only with your written authorization. You may revoke an authorization at any time in writing, except to the extent we have already acted on it.

Your rights regarding your health information

• Get a copy of your record — you may inspect and receive a copy of your health record (paper or electronic). We will provide it, usually within 30 days of your request, and may charge a reasonable, cost-based fee.
• Request a correction — you may ask us to amend health information you believe is incorrect or incomplete. We may deny the request, but we will tell you why in writing.
• Get an accounting of disclosures — you may request a list of certain disclosures we have made of your health information in the six years before your request.
• Request restrictions — you may ask us to limit how we use or disclose your information for treatment, payment, or operations. We are not required to agree — except that if you pay for a service in full out of pocket, we must honor your request not to share that information with your health plan.
• Request confidential communications — you may ask us to contact you in a specific way or at a specific address or phone number. We will accommodate reasonable requests.
• Get a paper copy of this Notice — at any time, even if you agreed to receive it electronically.
• Choose someone to act for you — a person with medical power of attorney or legal guardianship may exercise these rights on your behalf.
• Be notified of a breach — we will notify you if a breach may have compromised the privacy or security of your information.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us using the contact information in Section 14 above. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, 200 Independence Avenue S.W., Washington, D.C. 20201, by calling 1-877-696-6775, or online at hhs.gov/ocr/privacy/hipaa/complaints. We will not retaliate against you for filing a complaint.

Changes to this Notice

We reserve the right to change this Notice and to make the revised Notice effective for health information we already hold. The current Notice is always posted on this page and is available at our office on request.

Privacy contact

Direct questions or requests under this Notice to: Privacy Officer, Nokomis Chiropractic and Wellness, 5313 Lyndale Ave S, Minneapolis, MN 55419, (612) 822-0149, or nokomischiro@gmail.com. Effective date: August 18, 2026.

Notice of Nondiscrimination

Nokomis Chiropractic and Wellness complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy or related conditions, sexual orientation, gender identity, sex stereotypes, and sex characteristics, including intersex traits).

We provide, free of charge and on request:

• Aids and services to help people with disabilities communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, accessible electronic formats).
• Language assistance services for people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need these services, contact us at (612) 822-0149 or nokomischiro@gmail.com.

If you believe we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with us in person, by mail, by phone, or by email: Nokomis Chiropractic and Wellness, 5313 Lyndale Ave S, Minneapolis, MN 55419, (612) 822-0149, nokomischiro@gmail.com. If you need help filing a grievance, we are available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights — electronically through the OCR Complaint Portal, by mail at U.S. Department of Health and Human Services, 200 Independence Avenue S.W., Room 509F, HHH Building, Washington, D.C. 20201, or by phone at 1-800-368-1019 (TDD: 1-800-537-7697). Complaint forms are available at hhs.gov/ocr.

Appendix: SMS Terms & Conditions

1. Program Operator: Nokomis Chiropractic and Wellness, 5313 Lyndale Ave S, Minneapolis, MN 55419 | (612) 822-0149
2. Message Types: Appointment reminders, post-visit follow-ups, wellness tips, practice updates, and promotional offers related to our chiropractic services.
3. Message Frequency: Varies; up to 4–8 messages per month on average.
4. To Cancel: Reply STOP to any message. You will receive a confirmation, and no further messages will be sent.
5. Help: Reply HELP or contact us at (612) 822-0149.
6. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
7. Rates: Message and data rates may apply.
8. No Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.